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Frequently Asked

Orders & shipping

How fast do you ship?+

Orders placed before 3pm ET on business days ship the same day from our US warehouse in discreet packaging.

Do you ship to my state?+

We ship to most US states. We do not ship to jurisdictions where the sale of vape products is restricted. You will be notified at checkout if a destination is unavailable.

Is signature required?+

Yes. An adult (21+) signature is required on delivery for all vape products.

Age verification & legal

Why is age verification required?+

Federal law requires that all nicotine vapor products be sold only to adults 21 and over. We verify at site entry, at checkout, and at delivery.

Is nicotine addictive?+

Yes. Nicotine is an addictive chemical. Our products are intended for adults 21+ only.

Products

Are your devices authentic?+

Yes. Every device is sourced through verified distribution channels and ships sealed.

How long does a disposable last?+

It varies by model. Most modern disposables in our catalog are rated for between 3,000 and 15,000 puffs depending on draw style and frequency.

Returns

Do you accept returns?+

Due to the nature of vape products, we accept returns only for verified manufacturer defects within 14 days of delivery. See our Returns policy for details.