Help
Frequently Asked
Orders & shipping
How fast do you ship?+
Orders placed before 3pm ET on business days ship the same day from our US warehouse in discreet packaging.
Do you ship to my state?+
We ship to most US states. We do not ship to jurisdictions where the sale of vape products is restricted. You will be notified at checkout if a destination is unavailable.
Is signature required?+
Yes. An adult (21+) signature is required on delivery for all vape products.
Age verification & legal
Why is age verification required?+
Federal law requires that all nicotine vapor products be sold only to adults 21 and over. We verify at site entry, at checkout, and at delivery.
Is nicotine addictive?+
Yes. Nicotine is an addictive chemical. Our products are intended for adults 21+ only.
Products
Are your devices authentic?+
Yes. Every device is sourced through verified distribution channels and ships sealed.
How long does a disposable last?+
It varies by model. Most modern disposables in our catalog are rated for between 3,000 and 15,000 puffs depending on draw style and frequency.
Returns
Do you accept returns?+
Due to the nature of vape products, we accept returns only for verified manufacturer defects within 14 days of delivery. See our Returns policy for details.
